- Supplier is to provide Opal with a Certificate of Conformity, relevant test reports or Authorized Release Certificate to demonstrate the conformity of products and services.
- The supplier is required to retain all above quality records: Certificates of Conformity, test / inspection reports or authorized release certificates to demonstrate the conformity of products and services, for a period of 10 years minimum.
- Supplier is responsible to provide the following technical information and data for provided products and services:
1-Specifications
2-Drawings
3-Process requirements
4-Work instructions
Applicable statutory and regulatory requirements:
- Supplier shall identify and manage the risk associated with the external provision of processes, products and services through the application of appropriate controls to their external providers to ensure that order requirements and conformity are met.
- Supplier shall have appropriate and established control processes to detect and prevent the release of suspected, unapproved and/or counterfeit parts, including the quarantine and reporting to Opal and the competent AS/ISO authority.
- Supplier is to notify Opal of applicable organizational nonconformities or changes to processes, products or services, including external providers or manufacturer’s location, that affect order requirements and the subsequent right of access to inspect by Opal , our customer and/or regulatory authorities to the applicable areas and documented information at any level of the supply chain.
- The supplier will flow down applicable requirements, including customer requirements.
- Supplier shall ensure all personnel working are competent to maintain the company's quality.
- The supplier will ensure that all persons in their facility are aware of:
1- their contribution to product and service conformity;
2-their contribution to product safety;
3-the importance of ethical behavior.
- Supplier is responsible to send the correct part number with accurate description of the item; requested quantity; to deliver item within proposed date; product warranty documents (if any).